Money Back

Money Back

MONEY BACK POLICY

Welcome to GoHalal Shopper's Money Back Policy – our commitment to ensuring your satisfaction with every purchase. Our goal is to provide a transparent and customer-centric approach to address any concerns you may have. Below, we outline the key aspects of our Money Back Policy:

1. Product Return Time Frame:

At GoHalal Shopper, we understand that your satisfaction is paramount. Our Product Return Time Frame is designed to provide you with a hassle-free experience if, for any reason, you need to return an item.

2.Condition of the Product(s)

To be eligible for our money-back guarantee at GoHalal Shopper, it's crucial to adhere to specific conditions ensuring the integrity and originality of the products. First and foremost, the product(s) must remain in an unused and unaltered state.

3.Time Frame for Inspection

Inspect your products promptly within 48 hours of receiving your order. If you identify any issues, initiate the return process as soon as possible for a quick resolution.

4. Early Return Request:*

For a faster and more efficient return process, we recommend initiating your return request promptly after identifying any concerns with your order.

5. Damaged or Defective Products Exception:

In the case of damaged or defective products, notify us within 48 hours of receiving your order. Providing early notification helps us address the issue promptly and ensures a smoother resolution.

Photographic Evidence Submission:

If returning items due to damage or defects, include photographic evidence with your return request. Clear images assist us in understanding the nature of the problem and facilitate a faster resolution.

7. Authorization for Returns:

Obtain proper authorization from our customer support team before returning items. This ensures a systematic and authorized return process, preventing any delays in processing your request.

8. Refund Process:

Once we receive the returned items and complete the necessary investigation, we will process your refund. The refund amount will be credited through the original payment method or as store credit, as per your preference.

9. Non-Refundable Scenarios

Please note that certain scenarios may be non-refundable, including items from the SALE section, products with missing components, and custom-made or personalized items.

At GoHalal Shopper, we stand behind the quality of our products and strive to make your shopping experience delightful. If you have any questions or need assistance regarding our Money Back Policy, our dedicated customer support team is here to help. Your satisfaction is our priority, and we appreciate your trust in choosing GoHalal Shopper for your Halal lifestyle needs.